ber33 Privacy Policy

ber33 ("we", "our", "platform") operates a safe and transparent online gaming service for players in Bangladesh. This privacy policy ("policy") explains how we handle your personal information when you use our website ber33.cam and related services.

By registering with ber33 or using our services, you are considered to have given your consent to the terms set out in this privacy policy. If you disagree with any part of this policy, please refrain from using our services. This platform is for individuals aged 21 and above only.

Directly Collected Information

When you open an account with ber33 or use our services, we may collect the following personal information:

• Full name and date of birth (for age verification purposes)
• Valid email address and password
• Bangladeshi address (including division, district, and upazila)
• National ID card or passport number (for identity verification)
• Financial information such as bKash, Nagad, Rocket account numbers or bank account details
• Gaming history, deposit and withdrawal records

Automatically Collected Information

When you visit our platform, our systems automatically collect certain technical information, including:

• IP address and device identifier information
• Browser type and version, operating system
• Site access times, page view history, and session duration
• Information obtained from cookies and similar tracking technologies
• Referral source (how you arrived at our site)

Information Received from Third Parties

For identity verification, fraud prevention, and payment processing purposes, we may sometimes receive relevant information from our approved partners or payment service providers (such as bKash, Nagad, Rocket). This data collection is always conducted in accordance with applicable laws and regulations.

Service Operation and Improvement

We primarily use the information we collect for the following purposes:

• To create, verify, and manage your account
• To process deposit (minimum ৳500) and withdrawal (minimum ৳1,000) transactions
• To provide bonuses and promotional offers (such as a welcome bonus of up to 120% up to ৳15,000)
• To manage VIP program benefits
• To ensure 24/7 live chat support in Bengali
• To improve platform functionality and user experience

Security and Legal Compliance

ber33 uses your information for the following security and legal purposes:

• To prevent fraud, money laundering, and unauthorized access
• To confirm through age verification that the platform is used only by individuals aged 21 and above
• To enforce responsible gaming policies
• To meet applicable legal obligations
• To handle dispute resolution and conduct audits

Communication and Marketing

Subject to your consent, we may contact you regarding:

• New promotional offers and bonus information
• Notifications about game updates and new features
• Important messages regarding account security and transactions
• Advice and information on responsible gaming

You may opt out of marketing communications at any time, though essential service-related messages may continue to be sent.

When We Disclose Information

ber33 does not sell your personal information to third parties. However, certain information may be disclosed in the following circumstances:

• Payment Processing: Relevant information is shared with the relevant financial institutions to complete transactions via bKash, Nagad, Rocket, or bank transfer.
• Technology Partners: IT service providers engaged to operate the platform may have limited access to data, but they are bound by strict confidentiality agreements.
• Legal Obligations: We may disclose information where required to do so by court order, government directive, or applicable law.
• Business Transfers: Information may be transferred in the event of a merger or acquisition, but new controllers will also be bound by this policy.

International Data Transfers

Our servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we ensure that such transfer is carried out while maintaining the standards of this privacy policy and that your information remains protected.

Technical Security Measures

ber33 applies high-standard technical measures to protect your personal and financial information:

• All data transmissions are secured through SSL (Secure Socket Layer) encryption
• Passwords are stored using strong hashing algorithms
• Industry-standard encryption is applied to the storage of financial information
• Regular security audits and vulnerability assessments are conducted
• Automatic alert systems are active in the event of suspicious login attempts

Data Retention Period

We retain your personal information for as long as it is necessary for service delivery or legal requirements. Even after an account is closed, certain information may be retained for a specified period due to legal obligations or the need for dispute resolution. Once that period has passed, the information is securely deleted or anonymized.

Response to Data Breaches

If a data breach occurs and we believe it may put your personal information at risk, we will notify you by email as quickly as possible and take all necessary steps to resolve the incident.

What Cookies Are and Why They Are Used

Cookies are small text files stored on your device that help improve your website browsing experience. ber33 uses the following types of cookies:

• Essential Cookies: For maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: To remember language preferences and personalized settings.
• Analytics Cookies: For monitoring site usage and improving services — they collect anonymous statistical data.
• Marketing Cookies: For displaying relevant advertisements and offers (subject to your consent only).

Cookie Controls

You can control or delete most cookies through your browser settings. Please note, however, that disabling essential cookies will prevent some core features of the ber33 platform from working properly and will make it impossible to maintain your login session.

Access to and Correction of Information

As a member of ber33, you have the following rights regarding your own information:

• Access: The right to request a copy of the information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (though this may not be possible where legal obligations exist).
• Objection to Processing: The right to object to the processing of your information for marketing purposes.
• Portability: The right to receive your information in a structured format under certain conditions.

To exercise these rights, send an email to [email protected] or contact us via 24/7 live chat.

Withdrawal of Consent

Where data processing relies on your consent, you may withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing already carried out, but your information will no longer be used for that purpose going forward.

ber33 is an age-restricted platform and provides services only to individuals aged 21 and above. We do not intentionally collect any personal information from minors. If we become aware that a minor has registered, that account will be immediately closed and the related information will be deleted.

If you believe that a minor has registered on our platform, please notify us by sending an email to [email protected].

ber33 reserves the right to review and update this privacy policy as needed. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised. For significant changes, we may send a notification to your registered email address.

Continued use of our services after changes to this policy will be taken as acceptance of the new policy. We therefore recommend visiting this page regularly.

If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us using the details below:

• Email: [email protected]
• Live Chat: 24/7 live chat support in Bengali via ber33.cam

We generally respond to all requests within a reasonable time. Complex requests may take a little longer to process.